Singapore Airlines An Organizations Vision, Culture,...

This thread will examine and discuss Singapore Airlines’ (SIA) will be four-fold. The first section will discuss SIA’s eight ingredients of success - in light the organization’s vision, culture, and value of customer service, which have made SIA into an organization of global renowned and continuous change. After the eight elements have been dissected and investigated, the excesses aggression to vulnerabilities will be addressed. The second section will also provide examples and rationales of the difficulties SIA faces in maintaining both its leadership and culture continual improves. The forth section will discuss practices and principles which will enable other world class organizations to implement improvement and continuous change processes. SIA Ingredients of Success In today’s competitive environment Singapore Airlines (SIA) has consistently displayed excellence within the ever-changing field of service aviation. SIA’s success can be attributed to their eight principles or ingredients, which have served as evolutionary catalysts of continuous change within the organization (Jick, Peiperl, 2011). The eight elements address differing sections and aspects of organizational life, but all of the elements have one common theme - they promote the creation and cultivation of innovation by constantly seeking a new level and higher standard of organizational and individual performance (2011). The first major ingredient of success is the organization’s â€Å"policy for steadyShow MoreRelatedAsian Cultures And American Cultures Essay2452 Words   |  10 PagesCulture: Earth is bigger than what most people think; it consists of 7 continents, 7 seas, and 196 different countries. Taking that into consideration, our earth currently is supporting over 7 billion people worldwide. That is 7 billion people who are different and individuals who share different thoughts, ideas, backgrounds, and cultures. Cultures are very unique as they are different from country to country. Some adopt cultures that society accept as the norm, while others adopt different typesRead MoreAsian Cultures And American Cultures Essay2460 Words   |  10 Pagesbackgrounds, and cultures. Cultures are very unique as they are different from country to country. Some adopt cultures that society accepts as the norm, while others adopt different types of cultures; cultures that not many people, especially those outside of the country, can see eye to eye and would sometimes find them rather ‘extreme’. When comparing Asian cultures and American cultures side by side, we can easily identify the many differences between the two. For one, Asian cultures are less openRead MoreManagement and Leadership Paper1591 Words   |  7 PagesManagement and Leadership Paper Charles Lee University of Phoenix United Airlines presently manages nearly 3,000 flights daily on United, and United Express. This includes more than 200 domestic and international flights from Los Angeles, San Francisco, Washington D.C., Chicago, and Denver. United is recognized as one of the largest international airlines in the United States, enjoying global air rights in the Asia-Pacific area, in Europe, and in Latin America (United Air Lines, 2009). United’sRead MoreHrm in Aviation10615 Words   |  43 Pages Concordia University, Canada Abstract The civil aviation is an extremely competitive, safety-sensitive, high technology service industry. People, employees and customers, not products and machines per se, must be the arena of an organization’s core competence. The implications are vast and pervasive affecting no less than the organization’s structure, strategy, culture, and numerous operational activities. Human resource management (HRM), the management of people within the internal environmentRead MoreMarketing and Qantas2726 Words   |  11 PagesQueensland in 1920, being the second oldest airlines of the world. Today, the airways provide flight services across a network of 182 destinations in 44 countries covering all over the world with approximately 35,700 employees with 93 per cent of them based within Australia. The Qantas group also offers subsidiary businesses such as budget airlines, Jetstar, and other businesses in specialist services: Qantas Catering and Qantas Holidays (Qantas, 2010). â€Å"Our vision is to be one of Australia’s great businessesRead MoreChange Management in British Airways Essays2860 Words   |  12 PagesINTRODUCTION British Airways is one of the fastest growing airlines in the world. It has grown by its own leadership qualities and unique culture. Bob Ayling, Chief Executive implemented changes in the organization without getting support from its employees. He thought a change is necessary, even when BA was making record profit, because in the long run some decision has to be made. On one side he tried to raise staff morale by reinventing training programmes and by building a hotel at HeathrowRead MoreManagement Leadership Paper - United Airlines1954 Words   |  8 PagesManagement and Leadership Paper United Airlines United Airlines currently operates nearly 3,000 flights per day on United, as well as United Express. This amounts to more than 200 domestic and international destinations from hubs in Los Angeles, Washington D.C., Chicago, San Francisco, and Denver. United is known as one of the largest international airlines that is based in the United States, with global air rights in the Asia-Pacific area, in Europe, and in Latin America. (United Air LinesRead MoreAirasia Analysis4375 Words   |  18 Pagesevaluate the organization’s responses †¢ In relation to technological change, analyze how it influences policies and decision making, critically evaluate the effectiveness of the organization and recommend areas for improvement in response for the organization. The company has been analyzed using the aforementioned procedures and tools; and conclusions and recommendations have been reached from these tools. 3. Background to AirAsia 3.1. Organization Definition A ‘no-frills’ airline is defined asRead MoreAirasia Analysis4362 Words   |  18 Pagesand evaluate the organization’s responses †¢ In relation to technological change, analyze how it influences policies and decision making, critically evaluate the effectiveness of the organization and recommend areas for improvement in response for the organization. The company has been analyzed using the aforementioned procedures and tools; and conclusions and recommendations have been reached from these tools. 3. Background to AirAsia 3.1. Organization Definition A ‘no-frills’ airline is defined asRead MoreQantas Market Analysis2589 Words   |  11 PagesTable of Contents Introduction: Error! Bookmark not defined. Background 2 Business description Error! Bookmark not defined. Vision 2 Swot Analysis........................................................................................................................... Strength.......................................................................................................................... Weakness..........................................................